Temp-to-Hire Customer Service Opportunities with a Top Employer in Berks County!

***Bachelors Degree REQUIRED***

Major Responsibilities:

• Respond to customer inquiries, resolve customer issues as they arise, complete assigned cases
• Answer an 800 number and meet weekly phone metrics as far as availability and calls handled.
• Look at big pictures inquires and provide long-term fixes.
• Provide an exceptional customer service experience.
• Perform other department tasks and projects as assigned

Qualifications:

• Bachelors Degree Required
• Minimum 2 years customer experience
• Strong customer service skills
• Strong computer skills in Microsoft Office
• Strong organizational skills; ability to manage multiple projects
• Excellent written and oral communication skills

Interested in learning more about these exciting opportunities? Please send your resumes to careers@gagepersonnel.com for consideration.

Gage is a trusted professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. With a people-first approach, Gage empowers and connects employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. Gage specializes in direct-hire skilled and professional placements, as well as contract jobs, internships and temporary roles with local, national and global employers. Gage is an equal opportunity employer headquartered in Reading, Pennsylvania.

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