As the Operations Manager, you'll play a central role in keeping our client's facility humming and their world-class products moving. You’ll collaborate closely with the owners, production/shop team, and vendors to ensure everything runs smoothly — from raw materials arriving on time to finished pieces landing in the customers' hands. Every day will be a little different, and your ability to stay organized and proactive will make a real impact.

Your responsibilities will include but are not limited to:

• Coordinating and managing daily production schedules to keep the builds on track
• Communicating fluidly with the owners, craftspeople, and external partners
• Monitoring project timelines and ensuring shipping deadlines are met
• Creating and managing invoices, purchase orders, and payments
• Fielding customer inquiries via phone, email, and text with professionalism and warmth
• Organizing domestic and international shipments, including commercial invoices and packing lists
• Tracking employee time and handling payroll
• Overseeing general office logistics and keeping everything organized and efficient
• Managing inventory with precision and care to ensure nothing slips through the cracks

Qualifications
We’re looking for someone who thrives in a hands-on environment and takes pride in making sure every detail is handled with care.
This role is perfect for someone who enjoys variety, loves systems and logistics, and wants to be part of building something special.

Must have’s

• Strong organizational and communication skills — you keep the trains running and people informed
• Proficiency with computers (both Microsoft and Apple)
• A self-motivated, can-do attitude and excellent problem-solving instincts
• Familiarity with inventory control systems or software

Bonus points if you bring to the table:

• Experience in production, operations, or logistics management
• Knowledge of tools like Gusto, QuickBooks, Dropbox, and shipping software
• A love of design and handcrafted products

Gage is a trusted professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. With a people-first approach, Gage empowers and connects employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. Gage specializes in direct-hire skilled and professional placements, as well as contract jobs, internships and temporary roles with local, national and global employers. Gage is an equal opportunity employer headquartered in Reading, Pennsylvania. 

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